FAQ
Answers to Your Questions
FAQs
What is our average response time ?
Due to the high volume of requests that we receive daily, emails are replied within 48-72 hours. Hours of operation Mon - Fri 8am CST -5PM CST.
Out of stock items
There is ETA on out-of-stock items. We rotate our stock with new designs
What is the average shipping time?
US : 3-5 business days not including the holidays. International shipping may take 12-21 business days not including holidays.Shipping may take longer time during the months of December and January .
Does Fresh Fragrancy offering worldwide shipping?
We are now currently offering worldwide shipping.
Have a problem with our order
Email us at info@freshfragrancy.com with your order number , and will be happy to asist you.
